Support

We're here to help any way we can. While organization change to excellence has a lot of pieces to it, all of them are doable. This page serves as a summary index for resources available for download. Links will take you to an expanded description.

Finding

Staff Support


Resources

Audio. A number of audio programs are online and readily available for free downloading including several of Dr. Sherman's albums.

Video. Several free downloadable videos are online and more are coming. Multi-day courses are also available.

Books. Our books are available for easy ordering including our latest and greatest, Gold Standard Management

Articles. We've gathered a few of our favorite articles. Consider setting up one per month as a Leadership Letter, an easy way to get some talk and concepts circulating in-house. Also checkout our Rants & Opinions page to use in your own Leadership Letter.

Inventories. As a classroom handout inventories serve to illustrate a number of presentation topics. Leaders like to see how they measure up on key job skills and knowledges.

Links. There's a ton of useful information available on the web. Here's a few of our favorite links.


Payment Options

While most of our resources are free, any product requiring payment can be handled one of two ways:

Option A: Items can be charged to your credit card. All charges are handled by PayPal to assure internet security for web transactions.

Option B: For purchase orders, please Contact Us with a list of items wanted, the purchase order number, person ordering and complete shipping information.